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In today’s ever-evolving digital payments landscape, security stands as a paramount concern for retail banks and Payment Service Providers (PSPs). Regulatory requirements, including the UK Payment Systems Regulator’s mandates on reimbursements, have necessitated stronger security measures. While Confirmation of Payee (CoP) has been widely implemented as an essential “anti-virus” measure, the time has come to ensure that Request to Pay is in place as a vital “payment firewall” filtering out fraudulent payees. This blog post delves into the significance of Request to Pay alongside CoP, highlighting their combined role in meeting regulatory demands and fortifying payment security.

The Regulatory Shift

Regulatory mandates, such as the Payment Systems Regulator’s requirements on reimbursements, have prompted retail banks to reevaluate their approach to payment security. Recognising the limitations of consumer-led validation, banks now bear the responsibility of payment request validation. As banks adapt to this shift, the need for robust security measures, including Request to Pay, becomes imperative.

The Synergy of Request to Pay and CoP

Confirmation of Payee (CoP) has become a standard security measure, acting as an essential “anti-virus” component in the payment ecosystem. By verifying payee information post-authorisation, CoP detects and prevents mismatches and potential fraudulent activity. Its implementation has been crucial in safeguarding payment transactions and protecting customers from fraudulent transactions.

To bolster the security framework, Answer Pay’s Request to Pay proposition introduces the Payment Firewall as a vital complement to CoP. While CoP serves as an essential “anti-virus” measure, the Payment Firewall acts as the firewall itself. It validates payee identities prior to payment request authorisation, fortifying the first line of defence against unauthorised access and fraudulent activities. By ensuring that only verified and trusted payee information enters the payment systems, Request to Pay significantly reduces the risk of fraudulent transactions.

The combined implementation of Request to Pay and CoP within your banking infrastructure ensures a multi-layered security approach. This integration empowers banks to take full ownership of the payment request validation process and deliver a robust security infrastructure.

By implementing both CoP and Request to Pay, banks demonstrate their commitment to providing a secure payment environment. Customers can trust that their payment requests undergo rigorous validation, protecting them from potential fraudulent activities. The enhanced security measures not only shield customers from financial losses but also foster trust, building stronger relationships and promoting customer loyalty.


In response to evolving regulatory requirements and the need for heightened payment security, retail banks and PSPs must adopt robust measures. While Confirmation of Payee serves as an essential “anti-virus” measure, the Payment Firewall within Answer Pay’s Request to Pay proposition ensures comprehensive protection. Together, these components fortify the security infrastructure, empowering banks to validate payment requests and mitigate fraud effectively. By embracing this combined approach, banks foster trust, instil customer confidence, and contribute to a secure future for digital payments.

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